MKC

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MKC

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Preparing Your Organisation's Future

Preparing Your Organisation's Future Preparing Your Organisation's Future Preparing Your Organisation's Future

  Strategy development | Change Management | Training | Governance


Contact MKC Now

 I acknowledge the traditional custodians of the land on which we live and work, the Ngarigo peoples, and pay my respects to elders past, present and emerging here and across the nation. 

Welcome

In times of great change, many organisations are looking at new ways to strengthen their governance, strategy and operational delivery. 


MKC is ready to help.


Drawing on extensive leadership experience in the community, disability, aged care, indigenous and training sectors, across Australia, MKC founder Murray Coates is able to offer high level support, project delivery and analytical insights.


We want to work in partnership to support your organisation towards a stronger future.


Find out more

What you might be experiencing today

In a time of rapid change and high uncertainty, many people are facing new challenges:

  • Increased regulation and compliance requirements
  • Need to be more client-centric 
  • Surplus or profit under threat with limited reserves
  • Uncertainty or division over the direction that your organisation is taking
  • Looking to expand to take advantage of demand and reduce overheads
  • Increasing complexity in internal and external environments 
  • A cultural shift is required to enable new behaviours which will improve efficiency 
  • Higher levels of Board and CEO responsibility and accountability
  • Demand for better RoI on marketing expenditure
  • Significant capability gaps without clear solutions 
  • Team building and staff burnout while working from home
  • VUCA (Volatile, Uncertain, Complex, Ambiguous) world becoming overwhelming
  • Something’s not quite right, but you can’t put your finger on it 

Getting to know you

Why the new challenges are occurring

  1. Competitive operating environment
  2. Substantial changes to economic fundamentals
  3. Increased regulation for the sector and/or the economy as a whole
  4. Continuous changes in government policy and community expectations
  5. Increased client expectations
  6. Strategy not focusing on what's important for where you want to go
  7. Organisational culture not keeping up with the new world
  8. Lower profit margins
  9. Lack of clear business information to inform decision making
  10. Not having the right people in the right places

How MKC empowers you to thrive

Levels of uncertainty and disruption that are unprecedented in our lifetime have created monumental challenges to organisational leaders.


MKC provides insight, support and additional project leadership to complement your own - providing ideas, facilitation and executive-level experience to develop new solutions that will help your organisation move forward on a stronger footing.


We act as an effective circuit breaker, coming in on a project basis to ask key questions, carry out analytics and deliver change. Through this process, we typically start with a myriad of conversations, asking 'why?'. 

  • Why are things the way they are? 
  • Why do processes occur the way they currently do?
  • Why do you have people doing what they do?
  • Why have specific measurements and outcomes been identified?
  • Why are they / aren't they being achieved? 
  • Why has the external environment impacted you more? 


Drawing on these insights and our experience, we work with you to clearly define and where necessary, rethink your future strategy. 


Which way next?

A key part of our strategy development process involves deciding if you require a reset, transition or transformation. 


In the current environment, many organisations are finding that transformation is where they need to go, and that they need a strong strategy and implementation plan that clearly defines:

  • Challenges and opportunities
  • Vision and measurements of success
  • Scenario planning (what you expect, if you do better, if you do worse)
  • Processes and capacity to make quick and sometimes difficult decisions
  • Board and Executive line of visibility in relation to governance 
  • Alignment of organisational culture with strategic direction

A better approach to strategy

MKC develops strategy differently.


We don't do weekend marathons, where everyone is over it by the time they get to the end, with no will or energy for implementation.


Our strategy development uses knowledge from all parts of the organisation, customers and other stakeholders to bring together a draft plan that the Executive signs up to and the Board sign off on. Workshops, conversations and research can all be done quickly and cost effectively.


MKC chunks strategy into achievable, measurable portions, helping keep teams on track and achieve your defined goals.
 

Learn more

How MKC can help

Strategic Foresight

Strategic Foresight

Strategic Foresight

  • Creating alternative futures  
  • Able to observe, analyse, plan and act quickly
  • Getting people to see alternatives and take action 
  • Refining complex strategies into achievable milestones 
  • Developing vision and strategy  
  • Sustainably repositioning organisations

People

Strategic Foresight

Strategic Foresight

  • Engaging teams with core goals 
  • Defining and aligning culture
  • Management of conflict
  • Building relationships and trust 
  • Accountability and problem solving to meet targets  
  • Mentoring talent 
  • Implemention of hard decisions 

Alignment

Strategic Foresight

Alignment

  • Customer experience alignment
  • Change strategy and implementation 
  • Right sizing - analysis and action 
  • Values/behaviour alignment 
  • Integration of all moving parts of an organisation 

Governance

Communication and Training

Alignment

  • Governance development and control 
  • Risk management 
  • Identifying key milestones to achieve core vision 
  • Refining complexity into workable solutions 
  • Financial budgeting and management 

Communication and Training

Communication and Training

Communication and Training

We can develop courses/sessions that relate to your new strategy or new operational environment. 


We can also develop skills-based courses for you or run some of our prepared courses.

Facilitation with Focus

Communication and Training

Communication and Training

We use group work to solve problems, discover new ideas and opportunities, undertake reviews and facilitate change.


Our workshops always start with identifying clear objectives and goals, with an underlying focus on achieving core goals and an action plan at the end.  



How we can work with you

Helping you achieve

Project Based

Just get us to deliver a key goal, or solve a problem that will help you achieve your goals. We can be the independent person doing a review, or reimagining your strategic plan or analysing your processes and structure to identify ways to be stronger for the future. MKC specialises in analysing and reflecting on data; what it's telling you and what to do next. 

Daily or Interim Position

Being your interim CEO to get things back on track, before you decide what skills you need long term. Or filling a gap in executive capacity that you don't currently have in-house.

Non Executive Director Position or Board Advisor

With our extensive experience, MKC can provide Board-level expertise and advice to challenge or drive directions and strategy, or inform decisions.



MKC's Mission - why we exist

To support organisations to be all that they want to be, so that they can have positive impacts on people's lives.

Our Experience

MKC's principal, Murray Coates, has over 25 years working in the c-suite of organisations in multiple sectors across Australia.

 

Murray has worked in a wide range of sectors including disability, aged care, employment, indigenous affairs and training. All of these sectors have had, or are currently going through, large-scale transformational reform. 

During transformation, Murray keeps a clear focus on customers, the team and long-term sustainability of organisations. 


This has included leading organisations in moving away from pure government funding, and into a sustainable financial position. He understands the journey, environment and dynamics that organisations go through as government policy changes and new players enter the market. 

 

Murray has served on many profit-for-purpose and community/commercial boards, including Kimberley Group Training, TAFE Governing Board; he was the Chairperson and Board Member of the Ord Valley Muster.


Understanding the needs and differences of working in large cities, regional or remote locations, is central to Murray's experience.

Contact Us

Contact Us

We look forward to discussing how MKC can support you to enjoy a stronger future.

Phone: 0413 512 974

mk.coates@bigpond.com

PO Box 4041, Ainslie ACT 2002 Australia

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